Seminars and Solutions

Case Study

Client
Karen Castle, Head of HR, Johnsons the Cleaners

Johnsons the Cleaners is the UK’s largest dry cleaner, with more than 500 branches employing 4,000 people.

Brief
Our brief was to create, write and present a bespoke series of four interactive employment law training sessions to Heads of Department, Regional and Area Managers. We were charged with increasing delegate knowledge of employment legislation, with the purpose of improving business performance. The client also wanted to raise awareness of the operational and financial issues that arise from procedural non-compliance, and help remove the feeling of ‘exemption’ from the legislation.

Project Delivery
Seminars & Solutions undertook the following to deliver the brief:

Intelligence gathering from HR and associated departments
Incorporating Johnsons’ policies, procedures and entitlements and translating relevant employment legislation into the language of the delegates, showing the vital need for compliance in daily operations
Compiling and creating a training programme
Creating supporting course collateral
Post-event evaluation with HR Director, analysing and assessing delegate feedback

Benefits
The benefits to Johnsons were:

Reduction in the costs of wasted management time in workplace disputes and litigation
Increased knowledge of employment law, reducing outsourcing costs of legal advice
Release of HR expertise from costly procedural burden
Increased HR literacy, engagement and co-operation from Department Heads, Regional and Area Management Teams
Heightened procedural awareness
Increased proficiency and performance
Measurable return on investment

“The content and delivery was excellent, informative and focused on the relevant issues in the business. The sessions have enabled our line managers to have a clearer understanding of employment law and they now have the ability to apply that effectively in the workplace.”
Karen Castle, Head of HR, Johnsons The Cleaners

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		Case Study Client Karen Castle, Head of HR, Johnsons the Cleaners Johnsons the Cleaners is the UK’s largest dry cleaner, with more than 500 branches employing 4,000 people. Brief Our brief was to create, write and present a bespoke series of four interactive employment law training sessions to Heads of Department, Regional and Area Managers. We were charged with increasing delegate knowledge of employment legislation, with the purpose of improving business performance. The client also wanted to raise awareness of the operational and financial issues that arise from procedural non-compliance, and help remove the feeling of ‘exemption’ from the legislation. Project Delivery Seminars & Solutions undertook the following to deliver the brief: Intelligence gathering from HR and associated departments Incorporating Johnsons’ policies, procedures and entitlements and translating relevant employment legislation into the language of the delegates, showing the vital need for compliance in daily operations Compiling and creating a training programme Creating supporting course collateral Post-event evaluation with HR Director, analysing and assessing delegate feedback Benefits The benefits to Johnsons were: Reduction in the costs of wasted management time in workplace disputes and litigation Increased knowledge of employment law, reducing outsourcing costs of legal advice Release of HR expertise from costly procedural burden Increased HR literacy, engagement and co-operation from Department Heads, Regional and Area Management Teams Heightened procedural awareness Increased proficiency and performance Measurable return on investment “The content and delivery was excellent, informative and focused on the relevant issues in the business. The sessions have enabled our line managers to have a clearer understanding of employment law and they now have the ability to apply that effectively in the workplace.” Karen Castle, Head of HR, Johnsons The Cleaners
	Employment Law For Leaders and Line Managers: • Seminars • Training • Mediation • Consultancy

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