DEALING WITH CONFLICT

Conflicts arise in all organisations. If not dealt with quickly, relationships can break down between management and staff, or between management and third parties such as Unions.

The breakdown of such relationships is costly in terms of:

• Lost productivity
• Sickness absence
• Management time
• Loss of key staff
• Recruitment costs
• Tribunal claims
• Reduced morale
• Damage to brand

How can you avoid these costs? We offer a Workplace Mediation Service. An Independent Accredited Workplace Mediator will come to your workplace, or a neutral venue of your choice, to facilitate a resolution of your conflict.

Workplace Mediation is:

• Empowering – you set the objectives
• Facilitating – we provide experienced, professional and creative mediators
• Flexible – we provide a wide range of solutions
• Focussed on moving forward
• Confidential
• Without prejudice – (the discussions cannot be referred to in any court or tribunal proceedings) until an agreement is reached
• Quick – most mediations will last one day
• Cost-effective
• A measurable return on investment